Hello
Does anyone know how my partner can transfer his existing mobile number over to my BT account? We were told that we must order a new sim and get a PAC code. We duly did this, but it still is not allowing him to keep his old number. Any ideas? Many thanks.
Hi @jaynesmithsaville, welcome to the forum, and sorry you are having trouble moving over a number. It would be best to call 0800 800 150 and speak with the BT Mobile team and they'll be happy to help you with this.
Cheers
John