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Message 1 of 2

Transferring BT mobile number to another BT account

Hello

Does anyone know how my partner can transfer his existing mobile number over to my BT account?  We were told that we must order a new sim and get a PAC code.  We duly did this, but it still is not allowing him to keep his old number.  Any ideas?  Many thanks.

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Message 2 of 2

Re: Transferring BT mobile number to another BT account

Hi @jaynesmithsaville,  welcome to the forum, and sorry you are having trouble moving over a number. It would be best to call 0800 800 150 and speak with the BT Mobile team and they'll be happy to help you with this.

Cheers

John

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