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Tv box won’t factory reset using the box or remote

 
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Message 2 of 2

Re: Tv box won’t factory reset using the box or remote

Hi @Heckyace,

Thank you for posting and welcome to the Community.

I'm sorry if you haven't been able to reset your BT TV Box. Have you tried the steps as shown here - How do I reset my BT TV box? 

What BT TV box are you using and what happens when you try to reset it?

Thanks,

Paddy

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