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Message 1 of 6

Unable to access Discovery Channel suddenly

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I am on Big Entertainment Package as a new customer to BT TV. I know that NOW TV is included in it. All of sudden we cannot access Discovery Channel. As far as I can see that this is not one of the channels that BT TV has taken out from February.

I have messaged BT but have not heard anything as yet. Can someone here help me?

Thanks

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Message 2 of 6

Re: Unable to access Discovery Channel suddenly

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Message 3 of 6

Re: Unable to access Discovery Channel suddenly

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Thanks just found the other posts on this loss. Shame that I never received the email from BT telling me this will be happening. Though I can see that those who did receive the email were not clear on which channels were being dropped.
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Message 4 of 6

Re: Unable to access Discovery Channel suddenly

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the communication and lack of has been pointed out before and I believe the companies could and should do better in informing their customer base. relevant section outlining their responsibilities is I believe

We'll tell you about any changes at least 30 days beforehand, unless there are reasons we can’t (for example, if a content provider doesn’t give us enough notice that they’re withdrawing their content).

 

 

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Message 5 of 6

Re: Unable to access Discovery Channel suddenly

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If it's any help, Discovery HD is available via Amazon Prime as an add on channel. 

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Message 6 of 6

Re: Unable to access Discovery Channel suddenly

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FOX has gone too, might as well ditch now tv
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