I am on Big Entertainment Package as a new customer to BT TV. I know that NOW TV is included in it. All of sudden we cannot access Discovery Channel. As far as I can see that this is not one of the channels that BT TV has taken out from February.
I have messaged BT but have not heard anything as yet. Can someone here help me?
Solved! Go to Solution.
Was removed from the NowTV offering from 30 June:
And there's already a thread about it in the community:
the communication and lack of has been pointed out before and I believe the companies could and should do better in informing their customer base. relevant section outlining their responsibilities is I believe
We'll tell you about any changes at least 30 days beforehand, unless there are reasons we can’t (for example, if a content provider doesn’t give us enough notice that they’re withdrawing their content).
If it's any help, Discovery HD is available via Amazon Prime as an add on channel.