Hi, @dras79 many thanks for trying those steps, that does look like it could be the problem. I suspect there's a data mismatch somewhere and a fault will need to be reported to a specialist team to fix it. I'll send you a private message in a moment so you can send your details over to the moderation team and we'll be happy to help you with this.
You'll find the private message by clicking on the envelope in the top right of the community.
Thanks
Neil
