Unidentified network - desktop only.

[licquorice]

That would lead to a straight connection if all connections are straight. If your network card isn't auto sensing, you need a crossover connection somewhere along the line.

However, if all your leads and cables are straight, it doesn't explain how your PC worked when directly connected as that would also be straight.

[dan3691]

Bought a crossover cable on amazon, installed that from the ethernet port 2 into the upstairs and used two cables now to try and see if it would work. 

Still no luck I'm afraid :(. 

One thing I have noticed, I've gone into the system log for the hub and noticed this;

So I changed my setting on the ethernet port from auto negotiated to 100 MP full duplex. Now its not connecting at all. With auto its supposedly a 10mbps connection? Is this some kind of duplex mis-match issue?

[licquorice]

This problem is seriously weird.

To prove that the 3 patch leads (the 2 original plus new crossover lead) are OK and that auto sensing is not a problem, can you try connecting the PC directly to the hub with all 3 leads one at a time please.

If that is successful, it only leaves the cabling between the 2 RJ45 sockets. I guess it might be possible that there is a dodgy connection with one or more of the wires that the laptop is less sensitive to but the PC doesn't like.

[dan3691]

Thought i'd check my laptop again just to be sane. 
Now the laptop is not working and that's coming up as unidentified network - no internet :(. 

I guess that's better than both are now failing. 
Here's a screenshot of the technical log;

LAPTOP-CO37I1DS in OIE process has timed out. No idea what that means. But it doesn't sound correct.

Should also mention I've disconnected everything, and just have ONT -> WAN & ethernet port 1 connected to upstairs with yellow BT ethernet cable. 

[licquorice]

Can you confirm that everything works ok when directly connected to the hub rather than via the wall Ethernet sockets.

[dan3691]

So earlier I reset my hub. 

When I arrived at the property the ONT ether port 1 was plugged into the downstairs port. 
And I initially plugged the router into the living room port and the BT TV box directly into the hub. 

I've just replicated that, plugging in the router to the living room port and the BT TV box directly into the hub. THEN I've plugged in a long cable from the living room through the hallway and into the cupboard and the upstairs port. 

AND my laptop connection is working. But my PC isn't. 

I then thought i'd revert. 
So I put the ONT cable back into the WAN port, I have the RED BT wan cable plugged into downstairs port.
Then I've got my long cat 6 cable that was previously in the hallway & into the living room plugged in upstairs and port 3 on the hub. 

AND my laptop connection is working. But again the PC does not. 

Can confirm everything runs fine when the laptop is directly connected to the hub in any of the three ethernet ports.
The PC I plugged a long cable from upstairs to downstairs yesterday into port 2 only and that did work fine. 
I haven't tried the other 2, but I'm confident they would work if the laptop did? 

[licquorice]

I'm really struggling to comprehend what is going on here.

One other test you could try.

Connect the ONT to the upstairs port and then plug the hub in upstairs. See if the hub gets a signal and the PC and laptop work ok.

[dan3691]

So the ONT cable is plugged directly into the upstairs port in the cupboard.

The hub WAN cable I've plugged into the ethernet port upstairs. And then I've got a cable plugged into Ether Port 1 on the hub into my pc. 

The hub is just flashing pink/purple. But that should work fine right? Does downstairs in the living room port. 

[licquorice]

Looks like the cable to the upstairs port is the source of the problem. Check that all the connections are fully pushed home in the IDC connectors of the sockets.

[dan3691]

@licquorice and by idc connectors you mean the ends of the Ethernet cables are all in place fine? 

I checked that, took them out and back in to make sure I heard the click all in securely.  

Or do you mean take the faceplate off, make sure all the wiring is securely in each bit?