Use Bt business smart hub at home

[rizla13]

Ok thanks. I’ll give it a try when i get home and update
Is it better to factory reset the hub?

[licquorice]

Yes, its always a good idea to start with a clean config.

[rizla13]

Thanks
Lastly which Ethernet port do i use from the business hub to the Linksys velop. There are 4. Can i use any or has to be a certain one?

[licquorice]

Probably won't matter, not sure if only 1 port is activated when in bridge mode. If so, it is likely to be either port1 or port4

[Keith_Beddoe]

@rizla13 

Does the Business Smart Hub have a phone socket for Digital Voice on it like the Residential one?

If it does, then I wonder if BT Digital Voice will work if the hub is in modem only mode, as that would provide a solution to those people who want to use their own router with DV.

And if BT gave the option to enable modem mode on the SH2, that that would keep a lot of people happy.

[rizla13]

No it doesn’t 

just the usual usb 4 ethernet ports

i wish they did have this option. Virgin do it. Don’t see why BT don’t. It would make life easy for soo many people 

[Keith_Beddoe]

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@rizla13 wrote:

No it doesn’t 

just the usual usb 4 ethernet ports

i wish they did have this option. Virgin do it. Don’t see why BT don’t. It would make life easy for soo many people 

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This seems to say something, see the green socket. different https://btbusiness.custhelp.com/app/answers/detail/a_id/55020/~/how-do-i-set-up-my-bt-business-smart...

[rizla13]

Cool. So i take it the wan port is port 4. 
the link you sent is a smart hub 2. I have sh1. It is not labelled wan but i will give port 4 a try first

thank you

[Keith_Beddoe]

@rizla13 

Lets hope you do not have to use DV in the future.

[licquorice]

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@rizla13 wrote:

Cool. So i take it the wan port is port 4. 
the link you sent is a smart hub 2. I have sh1. It is not labelled wan but i will give port 4 a try first

thank you

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You don't use a WAN port, that would be if you were using the hub as a router with a separate modem. However, port 4 may be the LAN port that is active when in modem mode.