When my phone rings and I answer I just get static

[Jolamb]

Hi, just to let you know I have had a few of these phones and when I have had just static it has been solved by getting new handset batteries. Maybe this was what was needed. Jo

[maggiel50]

Thanks for your reply I had changed batteries and even bought new phone. BT just been out and it seems the problem was that someone had disconnected the underground connection

[maggiel50]

Problem solved, BT has just been and it seems someone apparently had disconnected the underground connection! Thanks for your advice/help