Where to find appropriate email address on BT website

[Sarah10]

I received an email from BT Complaints Dept which I need to reply to,  but I cannot find the appropriate link to open the 'complaint already raised' so that I can respond.   I am overseas and am not in a position to phone.

Many thanks.

[NeilO]

Hi @Sarah10, live chat is open this morning you'll be able to reach them using this contact us link.