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seasidave
Aspiring Contributor

‎06-09-2021 10h09 - edited ‎06-09-2021 10h10

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Message 1 of 5

WiFi disc

I have Fibre 250 with Halo 1 router with 1 Wi-Fi disc. If my printer is connected via the disc and my laptop/ phone is connected via the hub they will not communicate and I get an error to check that they are both on the same network. I have the same SSID throughout.

Can anyone please offer any advice.

Thanks

Dave

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4 REPLIES 4
Earthling
Aspiring Expert

on ‎06-09-2021 10h24

887 Views
Message 2 of 5

Re: WiFi disc

Rebooting the hub/router usually sorts out problems like this.

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seasidave
Aspiring Contributor

on ‎06-09-2021 18h04

848 Views
Message 3 of 5

Re: WiFi disc

Thanks Earthling. I have done that and it does work for a period of time before failing again.

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Earthling
Aspiring Expert

on ‎06-09-2021 18h46

834 Views
Message 4 of 5

Re: WiFi disc

  • No Halo 1 experience but sounds like a firmware problem. My Smart Hub 2 used to do  similar 2-3 times a week until I turned smart setup off.  Stable now.
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seasidave
Aspiring Contributor

on ‎06-09-2021 18h57

828 Views
Message 5 of 5

Re: WiFi disc

Thanks again. I had similar problems until I switched off the 5g then all seemed ok. The problem does seem to have started again since I added the wi-fi disc.

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