Windows email password problem

[Jonboi]

Sorry Shaky1981 but i am not sure what you mean by 'other option' ??

[shakey1981]

you are using te mail clent in windows 10 the one that has mail client built in ? re ad it if you are mines been sync without problems

if you are then open it then click then click

this should then pop up

[licquorice]

@shakey1981 you are just muddying the waters, the OP doesn't have a problem with the account, just the app not remembering the password.

[shakey1981]

i had the sam problem readded the acount and it now syncs pefectly it a bug n the programme

how do peoplw think i got this notification im repling to

dont worry i wont reply again

@licquorice 

[licquorice]

I know you are only trying to help, but yours was a different problem.

[Jonboi]

Do you think its worth while deleting &  restarting the BT account, I really don't want to lose some of the emails though ??

[Jonboi]

I tried creating a new BT  email account yesterday & today the same thing - had to enter the password again on Windows Mail..

[Jonboi]

I have also added an old Gmail account to Windows mail so I will report if that's working OK tomorrow..

[Jonboi]

I did put  Gmail & Yahoo mail accounts thru Windows mail & they both work OK..

[shakey1981]

well i dobt know what to tell you mine works find i added it uner the other opten put my wnail and passwoed in no problems at all

if you made your own bt email adress try making it a favourite in the email settings

or do check for updates on the microsoft store in windows ten