<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
My bt account is saying that xbox game pass has been renewed however Microsoft are adamant that it hasn't and have cancelled it.bt support insist it's been paid Microsoft insist it hasn't.any advice please