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Message 1 of 4

can not log in to settings on BT Business hub 5.

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Hello,

I have a BT business Hub 5 router and have changed the password to log in this goes fine, but when I enter the right password to enter the settings it tells me wrong password but I have entered the right password, have changed the password but this does not help.

 

Any help would be great.

 

Thanks

Matthew
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Message 2 of 4

Re: can not log in to settings on BT Business hub 5.

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Factory reset the hub back to the default password and leave it at default, there is no need to change it.

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Message 3 of 4

Re: can not log in to settings on BT Business hub 5.

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BT Business hubs have different firmware to residential. If a business user you should post in the business forums where you wil get more support. https://business.forums.bt.com/ 

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Message 4 of 4

Re: can not log in to settings on BT Business hub 5.

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Thanks 

will reset the hub and let you know the outcome

 

Thanks

Matthew
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