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can't access btwi-fi because my btinternet.com email address no longer exists...
I can't access btwi-fi because the btintnet.com email address I had to log in to it with (because that was how it was done in the olden days) no longer exists (I guess because of inactivity, because I never used it for anything else). I don't see any way to change it at all, or specifically to the email address I use for my dealings with BT. Any advice gratefully received, thank you.
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Re: can't access btwi-fi because my btinternet.com email address no longer exists...
The first snip below shows the reason for my issue, and what my issue is; the second snip shows that the 'reset password' link on that page takes you nowhere.
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I can't access btwi-fi because my btinternet.com email address no longer exists...
I've asked this in the 'email' section, but this section might be more appropriate:
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Re: can't access btwi-fi because my btinternet.com email address no longer exists...
I have merged your posts and moved them to the appropriate board.
Try giving the BT wifi team a call 0800 0223322
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Re: can't access btwi-fi because my btinternet.com email address no longer exists...
'Broadband Extras & Apps', eh? I hadn't thought of that.
Many thanks licquorice, for helping with location and suggestion, much appreciated.
Iain
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Re: can't access btwi-fi because my btinternet.com email address no longer exists...
If you have a BTID try using that to log on.