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Vds12
Aspiring Contributor

on ‎03-09-2021 21h49

3,082 Views
Message 1 of 8

dlm reset

what happens during a dlm reset?

Would you experince packet loss, high ping, and reduced speeds?

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7 REPLIES 7
licquorice
Distinguished Sage
Distinguished Sage

on ‎03-09-2021 22h08

3,072 Views
Message 2 of 8

Re: dlm reset

With a DLM reset your connection is, as the name suggests, reset. I.e you will experience a short interruption to the service.

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imjolly
Distinguished Sage
Distinguished Sage

on ‎03-09-2021 22h08

3,071 Views
Message 3 of 8

Re: dlm reset

A DLM reset takes you back to the start like a brand new connection  this would be probably happen after engineer visit and a fault fixed



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Vds12
Aspiring Contributor

on ‎03-09-2021 22h20

3,059 Views
Message 4 of 8

Re: dlm reset

i sincerely dont understand the start.

I just want to know if, a dlm reset will cause packet loss/ high ping.

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pippincp
Distinguished Sage

on ‎04-09-2021 1h50

3,019 Views
Message 5 of 8

Re: dlm reset

DLM reset has nothing to do with packet loss/ping.

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Starwire
Recognised Expert

on ‎04-09-2021 9h03

2,997 Views
Message 6 of 8

Re: dlm reset

As said it basically resets your Broadband back to day 1, a bit like resetting your phone back to its factory settings.

Depending on what type of DSLAM you’re on it can have a temporary negative impact on your sync speed because a DLM will switch off G.INP and switching it back on is an automated process done by the DSLAM. Openreach Engineers have no control over it. 

licquorice
Distinguished Sage
Distinguished Sage

on ‎04-09-2021 9h13

3,000 Views
Message 7 of 8

Re: dlm reset

I somehow suspect the OP is confusing cause and effect and is not talking about a DLM reset at all but rather DLM taking action on the fault which is causing his problems.

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Starwire
Recognised Expert

on ‎04-09-2021 9h28

2,984 Views
Message 8 of 8

Re: dlm reset

Ah right, yeah if the DLM see a high error count and drops in sync then it will keep lowering the sync rate to try to stabilise the connection.

Openreach Engineers see the information as something called Brandenburg Data. They get a basic overview of it on the job but can get more in depth info on their Laptop. It also shows the data of other DSL Circuits on the same DP so they can narrow down if the fault is unique to a particular line or if it’s affecting others.

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