it appears that the 2.4gh wireless is not working. it says it is on in the advanced settings but shows off on the home page
is there any way to turn it on or do i need a new hub?
@brett1 wrote:
is there any way to turn it on or do i need a new hub?
Try a factory reset first. If that does not fix it, then it means that the 2.4GHz wireless module is faulty, and you would need a replacement home hub.
just done a factory reset, no change.
do i need to contact bt to change the hub?
if you did factory reset by pressing and holding recessed button on back 20/30 secs until light flash and there is still a problem then phone 150 and request a replacement