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Message 21 of 29

Re: limited broad band speed

Thanks

yes, I’m in the test socket worth filter. Speed is 15-19 Mbps. 

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1,557 Views
Message 22 of 29

Re: limited broad band speed

Typo. With filter. 
getting up to 22.5 Mbps

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1,555 Views
Message 23 of 29

Re: limited broad band speed

Can you post hub stats?

has moving to test socket improved your connection speed?



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1,531 Views
Message 24 of 29

Re: limited broad band speed

So....Duh....hub stats?

Its a BT Home Hub 4 -Type A ; if that helps?

and I’ve always been linked to main socket with filter. Had so may call outs by Talk talk that I’ve just left this as it is. 

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1,517 Views
Message 25 of 29

Re: limited broad band speed

If the question is about speed at hub it’s around 12 Mbps. 

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1,459 Views
Message 26 of 29

Re: limited broad band speed

Back to the question- how can I not get openreach to upgrade my line to connect to the cabinet to give me the speed my neighbours receive? I'm happy to pay for this upgrade.

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1,451 Views
Message 27 of 29

Re: limited broad band speed

Two possibles, your line is an E/O line, one that is delivered directly from the exchange , if that’s the case it doesn’t go via a cabinet, making Fibre To The Cabinet impossible , or your line is incorrectly recorded as E/O on Openreach database, but in truth does go via the same cabinet as your ‘neighbours’ lines do.

I get the impression that your neighbours are not necessarily that close to you, usually it would be unlikely that near neighbours would be served differently, but in a rural situation that doesn’t necessarily follow, you may refer to a property are neighbouring but is 30, 40, 50 metres or more away 

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Message 28 of 29

Re: limited broad band speed

*now

(typo- instead of not,  in earlier post)

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1,447 Views
Message 29 of 29

Re: limited broad band speed

thanks

Neighbours are 30 or so metres away. How do I check that the way it is recorded in the database is right?

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