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Hi all,
I have a phone which was running Android 10. I went to play store, search for my BT app but I couldn't see it available for installation. Where am I supposed to find the app and install it?
Thanks
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Re: my BT app, it is not available on my android Phone
I found it easily enough in Google Play. Does this link help?
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Re: my BT app, it is not available on my android Phone
Thanks for your answer. Putting in my BT as a search keyword was what I did. However, I couldn't see any BT app which is developed by BT Group. I saw BT email and BT Cloud but not my BT.
Is there anything wrong with my Android if it is only my problem?
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Re: my BT app, it is not available on my android Phone
Just put BT as the search and the My BT app is at the top of the list.
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Re: my BT app, it is not available on my android Phone
Did you try the link I posted in Message 2? That should take you direct to a list of BT apps as described by @licquorice .
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Re: my BT app, it is not available on my android Phone
Hi all,
Thanks for all the replies. However, I couldn't see any my BT in the list while I was searching for bt in the Google Play store. None of them looks like my BT which is from BT Group.
Is there something else I could do like getting the apk somewhere else or install other stores?
Thanks
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Re: my BT app, it is not available on my android Phone
Did you try using the link posted by @pottyperson
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Perhaps Google Play Store considers you not to be using a UK account or UK based for some reason.
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Re: my BT app, it is not available on my android Phone
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Re: my BT app, it is not available on my android Phone
Hi,
I am currently in UK. I turned off the VPN and I still couldn't find the my BT app. The google play store location is probably the cause. Let me find another phone and try it out with a UK play store.
Thanks