cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1,288 Views
Message 1 of 6

phishing@bt.com bounces

I get numerous phishing emails pretending to be from BT.

I report them to phishing@bt.com

But since the beginning of the month this address has been bouncing.

How do I report phishing?  Surely BT should be interested in protecting its reputation.

0 Ratings
5 REPLIES 5
1,280 Views
Message 2 of 6

Re: phishing@bt.com bounces

1,275 Views
Message 3 of 6

Re: phishing@bt.com bounces

Hi, @Jeff_C  Welcome to the community and thanks for posting, I've just sent a test email to phishing@bt.com without an issue. What does the bounce-back message say? 

Thanks

Neil

0 Ratings
1,262 Views
Message 4 of 6

Re: phishing@bt.com bounces

From: Email Administrator
Sent: 05 August 2021 14:11
Subject: Email System Error - Returned Email with Subject: FW: Your BT billing Refund status

 

We could not deliver your message as the email provider of the person you were trying to send to has rejected it. If you have tried to send to multiple people, we have listed the people who did not get the message below and the reason.

 

Your message was rejected by smtpb1.bt.com for the following reason:

 

     5.5.0 550 5.7.1 Requested action not taken: message refused

 

The following recipients did not receive this message:

 

     <phishing@bt.com>

0 Ratings
1,257 Views
Message 5 of 6

Re: phishing@bt.com bounces

Hi @Jeff_C Thanks for getting back to me, I raised this with the team responsible for the phishing@bt.com email inbox, they're aware of this problem and are investigating. I'm really sorry for any inconvenience caused. 

Thanks

Neil

0 Ratings
1,177 Views
Message 6 of 6

Re: phishing@bt.com bounces

Thanks. Same problem again today though.