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Message 21 of 26

Re: zero upload speed so cant work from home. HELP!

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as @Keith_Beddoe posted you are on adslmax with max up speed of 448kbps.  if you get upgraded to adsl2 then I doubt you will see much increase in down speed if any but you should get about 80/100% increase in up speed

adsl2 is a bit more aggressive on line noise so as long as line is good with no drops or noise then upgrading is way to get faster up speed

if that's what you decide then post back and we can ask mods to see if they can help



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Message 22 of 26

Re: zero upload speed so cant work from home. HELP!

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Capture.PNG Somerby exch 26.10.20.PNG

 

As I understand it  ADSL 2+ is not enabled at the exchange.

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Message 23 of 26

Re: zero upload speed so cant work from home. HELP!

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If its possible to upgrade to adsl2+ then I'd be willing to try it.

Pls advise how I do this.

Thnx.

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Message 24 of 26

Re: zero upload speed so cant work from home. HELP!

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I have asked forum mods to try and help you get moved to adsl2  they will post here but they are busy so could be a few days



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Message 25 of 26

Re: zero upload speed so cant work from home. HELP!

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THANKS GUYS

Got stone nowhere with the so called Help Line.

Will wait to hear from you.

 

 

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Message 26 of 26

Re: zero upload speed so cant work from home. HELP!

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Hi @mrunhappy1, we'll be happy to check if it's possible to order adsl2 if you reply on the private message I've sent you. We're very busy at the moment so it will take longer than normal for us to reply.