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Message 11 of 19

Re: BT Homespot Z3J and Kindle

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Nothing that leaps out at me as password. Tried to take photo but difficult to focus as very small type. Just gives Mac and Dek  (unless it is that). Thank you for trying to help.

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Message 12 of 19

Re: BT Homespot Z3J and Kindle

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and a QR code which gives this 

MAC:000726F231A5
DEK:HBZV-YREM-QSOW-SZSR
S/N:+084284+2133000235

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Message 13 of 19

Re: BT Homespot Z3J and Kindle

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You are looking at the WiFi one, not the one that plugs into the router?

If so, post a pic of the whole thing.

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Message 14 of 19

Re: BT Homespot Z3J and Kindle

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Will try tomorrow but I have already looked at it. Need a magnifying glass I think !

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Message 15 of 19

Re: BT Homespot Z3J and Kindle

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You haven't answered the question. The Hotspot consists of two plug-in devices. One that connects to the router & one that provides the WiFi. Only the WiFi plug has the card/label. Google images suggests that you may be looking at the wrong one.

When I said post a pic of the whole thing, I meant the whole adapter, not just the label.

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Message 16 of 19

Re: BT Homespot Z3J and Kindle

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Good Morning.  As I said I have looked at all the units, here are further photos taken in daylight. 

20230127_094123.jpg

20230127_095044.jpg

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Message 17 of 19

Re: BT Homespot Z3J and Kindle

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Kindle does have WPS. Will have a look in documents. Thank you

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Message 18 of 19

Re: BT Homespot Z3J and Kindle

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One last try.

You are looking at the wrong plug. The one you have pictured connects to the router. The WiFi info will be on the other one,  the one with the buttons on the front. The one on the left here:

Screenshot_20230127_111035_eBay.jpg

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Message 19 of 19

Re: BT Homespot Z3J and Kindle

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Thanks for your trouble, sorry to be a nuisance to you. I have now found that one hidden behind the TV (I wasn't the person who set it up )