BT Homespot Z3J and Kindle

[opalGill]

• I have  BT Homespot to extend the range of the wifi into my bedroom (stone walls). This works well. However since I bought a new  edition Amazon Kindle (11th ed) I have not been able to connect to BT Homespot. It can see the wi-fi but asks for a password. I have tried using the Virgin Media wifi password but it doesn't recognise this. I have been through all the setting on the kindle and can't see what I am missing. Very grateful for any solution that doesn't involve me getting out of bed to find a signal to synch to where I have read to on my phone! Thank you.

[licquorice]

It will be the wifi password of the 'homespot' (whatever that is, or do you mean hotspot). The default password should be on a label somewhere on the device or with the documentation.

[NeilO]

Hi @opalGill welcome to the community and thanks for posting the Home Hotspot range of extenders all have a pull out card on the back of the hotspot with the wifi password details.

Thanks

Neil

[opalGill]

• Thank you Neil, I have looked and see no pull out card...I have had them some time.

[opalGill]

Thank you...HomeSpot is how it appears in wifi settings. Nothing in any of the devices I can see. Will have a look in original documents. My phone has only ever needed the normal WiFi password to connect.

[NeilO]

@opalGill the link in my post will bring you to the product support help pages for the home hotspots. If your Kindle has a WPS facility you may be able to connect that way.

Neil

[Keith_Beddoe]

@opalGill 

I think you will find the information printed on a label on the device itself. The pull out card is just for convenience.

It should give you the admin access code, and the default wireless password.

[Anonymous]

The card should be here:

But as @Keith_Beddoe said, if you unplug the device the info should be repeated on a label on the plug side.

[opalGill]

No card there on mine. 

[Keith_Beddoe]

Look on the back of the plug.