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akapri93
Beginner

on ‎02-02-2026 22h26

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Message 1 of 2

BT Iphone Locked need help! Corporate Iphone?

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Hi guys,

I bought an iPhone around 2 months ago from Ebay. Today when i tried to reset it, it shows the phone is owned by BT (shows the remote management page that cannot be bypassed).

What is the best course of action here? Will eBay help the buyers in this instance or state because the 30day window is gone, they cannot do anything? Will BT help if i show them the proof of purchase?

Do let me know as this is stressing me out.

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gg30340
Distinguished Sage
Distinguished Sage

‎02-02-2026 22h50 - edited ‎02-02-2026 22h54

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Message 2 of 2

Re: BT Iphone Locked need help! Corporate Iphone?

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I'd be very surprised if any company would help you unlock a corporate phone.

The chances are it is a stolen phone and if it is it is irrelevant that you have proof of purchase. The phone still belongs to the company/person that had it stolen. 

Any company legitimately selling on their phones would ensure they were wiped and  factory reset to ensure there was nothing that could compromise the company was held on the phone.

You would need to contact ebay yourself to see if they can help.

If they can not help it looks like you have a nice ornament.

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