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Domm2k
Beginner

on ‎02-11-2022 15h32

1,354 Views
Message 1 of 3

BT Smart Hub 2 squeaking / bleeping and not working

Hi everyone,

My BT Smart Hub 2 has just stopped working completely and is making a regular low volume, high pitched  squeezing / bleeping noise. The hub doesn't light up anymore and holding reset for a whole minute doesn't change anything.

When I unplug it, the bleeping stops. I have tried it in multiple plug sockets all with the same effect.

It looks like it has died. Any help?

 

 

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Keith_Beddoe
Distinguished Sage
Distinguished Sage

on ‎02-11-2022 15h35

1,347 Views
Message 2 of 3

Re: BT Smart Hub 2 squeaking / bleeping and not working

@Domm2k 

Probably the power unit, as those types of switched mode units often fail.

If you are still in a contract, ask BT to send a replacement.

 

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imjolly
Distinguished Sage
Distinguished Sage

on ‎02-11-2022 15h35

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Message 3 of 3

Re: BT Smart Hub 2 squeaking / bleeping and not working

Then phone CS 150 or 0800800150 from mobile and ask for replacement



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