cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1,548 Views
Message 1 of 20

BT SmartHub 2 keeps changing DMZ device IP

I have a device that needs to be outside the DMZ,

However if I set the IP or Machine name in the DMZ ,  within an hours it changes to another IP address.

It sometimes chooses randomly a device that MUST not be outside on the DMZ.

 

I've tried it with the DHCP is disabled and enabled on the BT HomeHub.

But the result is the same.

The posts below explain the same problem but there is no solution

 

Solved: BT Business hub 2 - DMZ ip changing itself - BT Community

BT hub randomly reassigns DMZ - BT Community

 

0 Ratings
Reply
19 REPLIES 19
1,543 Views
Message 2 of 20

Re: BT SmartHub 2 keeps changing DMZ device IP

@alman 

Welcome to this user forum for BT Retail phone and broadband customers.

Are you a business user?

 

0 Ratings
Reply
1,519 Views
Message 3 of 20

Re: BT SmartHub 2 keeps changing DMZ device IP

Yes, I’d agree.

The only thing mine connects to is a second router, (a Draytek), set up as DMZ host but I have noticed that if I plug a laptop into the SH2 to directly configure it, it loves to switch to the laptop when it reboots.  This isn’t a problem when the laptop is disconnected, of course as that IP no longer exists and I’ve got used to checking it is on the correct IP for the Draytek before I leave it any way, but it is strange.

Be interesting to see if anyone has a solution/explanation.

 

0 Ratings
Reply
1,509 Views
Message 4 of 20

Re: BT SmartHub 2 keeps changing DMZ device IP

Not business user, I have a normal Halo 900 fibre account.

 

 

 The device in the DMZ never reboots, remains on 24hours a day 

Yes the SmartHub2 changes the IP address, like someone logged and changed it.

Nothing reboots, everything is left on, yet the configured IP in the DMZ changes.2

 

 

0 Ratings
Reply
1,488 Views
Message 5 of 20

Re: BT SmartHub 2 keeps changing DMZ device IP

Is the IP you are allocating outside of the DHCP range of the hub, regardless of whether DHCP is enabled or not?

0 Ratings
Reply
1,476 Views
Message 6 of 20

Re: BT SmartHub 2 keeps changing DMZ device IP

yes, the IP is within the range, although DHCP is off.

so I've enable the DHCP, although not authorititative ,  and set the range at the top end out of the way.

....shall see if that helps, and will report back

0 Ratings
Reply
1,463 Views
Message 7 of 20

Re: BT SmartHub 2 keeps changing DMZ device IP

It needs to be outside of the DHCP range, NOT within it.

Leave the range as default.

1,455 Views
Message 8 of 20

Re: BT SmartHub 2 keeps changing DMZ device IP

Ah, the flakey SH2 DHCP again.  I must admit that I'd assume it would make no difference if it was disabled.

0 Ratings
Reply
1,374 Views
Message 9 of 20

Re: BT SmartHub 2 keeps changing DMZ device IP

( since first posting I've been hit with the worst flu )

So I've tried a limited top end DHCP range, and that didnt work.

So will try default DHCP range and pushing this devices IP to somewhere below 40.

The thing is , this device is a stubborn thing and has no IP config, so am using PiHole DHCP to assign to less than 50 

 

0 Ratings
Reply
1,365 Views
Message 10 of 20

Re: BT SmartHub 2 keeps changing DMZ device IP

Hang on, so the device you are putting in the DMZ doesn't have a static IP address?