BT cordless hand set not linking to base

[Lilian15]

Thanks to Kenny31 for helping me with my cordless phone not linking to base. His solution worked. Why is this not highlighted in troubleshooting by BT.

who would have know!

[Keith_Beddoe]

Original thread https://community.bt.com/t5/Archive-Staging/BT-cordless-phone-no-link-to-base/m-p/1609424#M737153

[TMT]

To KENNY31 Delete call register! Brilliant, it worked! Shame BT engineers don't know about it!!! Thanks so much!!

[CounsellorSue]

Kenny31 is brilliant, thank you thank you, my phone is fixed 😊 Delete call register, so simple