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Message 1 of 4

BT equipment not arrived

Awaiting new phones and router hub, which have not arrived. The Outreach engineer is currently outside doing the cable work and new into house feed. Where is the equipment please?

 

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Message 2 of 4

Re: BT equipment not arrived

Probably delayed by Royal Mail strikes & BT failing to plan for them.

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Message 3 of 4

Re: BT equipment not arrived

@MGR I'm really sorry your equipment hasn't arrived, as @rbz5416 mentioned it may have been delayed due to the Royal Mail strikes. You should have an email letting you know when the equipment was dispatched with a tracking link so you can check for updates.

Thanks

Neil

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Message 4 of 4

Re: BT equipment not arrived

Hi @MGR did you manage to track your equipment using the link on the order confirmation email?

Neil

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