Bt6000 parent monitor

[Clare_dev]

Hi, 

My Bt6000 parent monitor has stopped working, it is showing a red and when I charge it there is a purple light instead of a blue light? it is not turning on at all. We bought it in may 2022, can anyone help with this at all.

Thanks 

[NeilO]

Hi, @Clare_dev welcome to the community and thanks for posting, I'm sorry, that doesn't sound good. 

If you contact the BT 6000 helpdesk they'll be able to assist you: 0808 100 6554 Monday to Friday 9.00am to 5.30pm

By email: Click here for email support

Thanks

Neil