Cr@ppy Smart Hub 2

[WSH]

"...will be shielded so unlikely to cause any interference."

But the shielding would also block the Wi-Fi signal.  What does tend to work is if the TV is on a stand with a decent gap underneath.

[Kimberlin]

@WSH  I can literally only state from personal experience of the router being in the same place for the last 4 years. I just don't have any WiFi problems where the router is positioned. The TV is mounted on a dedicated media unit that has a 2cm gap between the bottom of the TV and the unit. What there is however, is a large open area behind the TV, but one cannot see the router unless you peer over the top of the TV. The router is positioned in a corner of the lounge directly next to an external wall. My bedroom is 15 metres away from the router and it gets a full on 5ghz WiFi signal that doesn't drop, no WiFi extenders involved. But then the house is a recent new build and there's absolutely no internal brick walls to worry about. The house is effectively, a large detached bungalow.

[WSH]

Oh, I'm not arguing with you.

Many years ago now, I set up an HH5 for my mother and the only place I could put it was behind a very solid Samsung TV.  (One of the early flat panel offerings).  Much to my amazement, it always worked very well, but I put that down to the large gap at the bottom of the TV because of the stand it was on and that fact you could see the HH5 under the TV.

Certainly, the traditional accepted wisdom in the trade is that putting it behind a TV is a bad idea.

[chrisjp]

"The TV, unless you’re watching some ancient bit of kit from the 20th Century, will be shielded so unlikely to cause any interference"

I think it's the fact that modern TVs are heavily shielded that makes them opaque to the WiFi radio waves emitted by routers. Certainly, when I tried to put a WiFi mesh unit behind my TV it just didn't work, but did so when I put it in front of the TV to one side.
Maybe in your case you get some useful reflections and I guess the multiple transmitting aerials help also.

[Nigel8283]

Ok. I installed the EE router.  All seems so good apparently from one relatively minor thing.

I want to be able to rename my devices. There are currently 30+ devices connected!  Some are ok, but some list just the mac address for the device e name.  From what I can see, this can't be done on the router Web interface.  It says I need to use the Web app.  I installed the Web app, but turning setup it says I need to enter my ee account  number, but I don't have one.  I tried the bt number ber but that doesn't work.

Any ideas?

[Kimberlin]

I suspect you’ve literally answered your own question. You’re using a EE router as a  BT brand customer and you need a EE account number to access the router web interface App. Not sure you can resolve that one.

It isn’t a problem on third party routers like TP-Link. You can rename all of your devices through either the router web interface or the mobile App.

[licquorice]

I'm surprised if you can't rename devices in the web interface rather than app, you can with the BT hubs.

You have to be in 'Advanced Settings' to change them.

[Colin_London]

Almost absolutely bonkers that one can buy a brand new EE Smarthub 7 plus for less than 30 quid delivered from the bay of E.

Given that all equipment must be returned to EE / BT at the end of a contract now have you ever wondered just how this equipment is getting to be sold for this price?

[Kimberlin]

@Colin_London  It would appear from a lot of the listings, that the units are falling into the hands of business sellers, so explain how brand new EE/BT router equipment is ending up in their hands and being flogged off on the auction site?

[Kodikid]

Given that the router return process is often comical one can only assume the new stock of router's accountability is equally chaotic. 

Someone somewhere in the warehouse has quite a prosperous sideline...allegedly