cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
885 Views
Message 1 of 2

Does the topology presented on the Overview - Network Status screen matter?

I have a 6 disc BT Whole Home setup.

They are all wired via Ethernet... 1 is directly plugged into the router, 2 more connected via a Switch, 3 more connected via a second Switch that's cascaded from that first Switch. Happys day, good coverage across a large area.

I had recently noticed some minor niggles with various devices and only today I thought I might go and reboot the whole network, all 6 discs and the main router... but first I logged in to the BT WH admin console via a browser to just check they were all claiming they were happy anyway. They are. They have all been up for over 73 days... and they're all connected and stable now.

But what brought me to ask this question was...

The 1 disc that is directly connected to the router is not the Primary. The discs seem to have settled on a topology whereby that normally-Primary-disc is branched off the one it currently notes as Primary... and that particular disc is the disc that I'd say is "farthest way".

By that, I mean it's 2 Switches away and as the crow flies (or as the Ethernet cable goes) it's also the farthest away.

Just thought that was a bit strange.

All the times I've gone into the BT WH admin. console before, I can say - for sure - I've seen the disc that's plugged into the router noted as Primary.

Does this even matter at all?

0 Ratings
Reply
1 REPLY 1
848 Views
Message 2 of 2

Re: Does the topology presented on the Overview - Network Status screen matter?

Hi @Hippogriff, thanks for posting,  and I'm not sure it matters which disc shows as the primary.

However, you would be best to check with the experts so get in touch with the Whole Home Wifi product helpdesk.

Give them a call on: 0808 100 6116 (Mon to Fri 9am to 5.30pm and Sat 9am to 2pm)
Or drop them an email: btconnectedhome@bt.com and they'll be happy to answer this for you.

Cheers

John

 

0 Ratings
Reply