How do I factory reset my BT8500 Base station when none of my phones are registered to it and the pin in not known?
The helpdesk should be able to advise. There may be a reset button on the base unit.
If your phone is within warranty:
By phone: 0800 145 6789
Monday to Friday 9.00am to 5.30pm, Saturday 9am to 2pm
By email: Click here for email support
If your product is out of warranty contact BT's recommended agent
By phone: 0800 980 8999
@Johnsoap Have you considered consulting the manual?
Page 56
Reset the handset or base settings
2. Press to highlight Reset, press Select.
3. H/set settings is highlighted. Press Select or press to highlight Base
settings and then press Select.
4. Reset <handset or base> settings back to default? is displayed, select Yes.
5. Resetting <handset or base> settings... is displayed while the reset takes place.
Once finished, <handset or base> settings reset back to default is displayed.
Clear the
Please note everyone - I have read the manual! the manual tells me to use a handset to reset either a phone or the base station! None of my phones are registered to the base station so i dont have a phone capable of talking to the bases - I cant register any phone to the base because the system pin is not known!
So, how do I reset the base back to the factory defaults!
Fatal flaw. You can't without a hand set unless the phone numbers supplied in message 2 can offer some help.