How do I factory reset my BT8500 Base station when none of my phones are registered to it and the pi

[Johnsoap]

How do I factory reset my BT8500 Base station when none of my phones are registered to it and the pin in not known?

[Keith_Beddoe]

@Johnsoap 

The helpdesk should be able to advise. There may be a reset button on the base unit.

Product helpdesk information

If your phone is within warranty:

By phone: 0800 145 6789

Monday to Friday 9.00am to 5.30pm, Saturday 9am to 2pm

By email: Click here for email support

If your product is out of warranty contact BT's recommended agent

By phone: 0800 980 8999

[licquorice]

@Johnsoap  Have you considered consulting the manual?

Page 56

Reset the handset or base settings
2. Press to highlight Reset, press Select.
3. H/set settings is highlighted. Press Select or press to highlight Base
settings and then press Select.
4. Reset <handset or base> settings back to default? is displayed, select Yes.
5. Resetting <handset or base> settings... is displayed while the reset takes place.
Once finished, <handset or base> settings reset back to default is displayed.
Clear the

[Johnsoap]

Please note everyone - I have read the manual! the manual tells me to use a handset to reset either a phone or the base  station!  None of my phones are registered to the base station so i dont have a phone capable of talking to the bases - I cant register any phone to the base because the system pin is not known!

So, how do I reset the base back to the factory defaults!

[gg30340]

Fatal flaw. You can't without a hand set unless the phone numbers supplied in message 2 can offer some help.

[Bakker1219]

Yes I have been through the manual. When it asks for my PIN I put 0000 but that is rejected. I can not go further.

[Bakker1219]

I tried this email. It does not work.

[gg30340]

@Bakker1219 

You are posting on a thread that is almost 3 years old and may not have upto date informaton.

You would be better to post on your own thread where you may get some relevant replies.