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Message 1 of 2

Hybrid Connect - No Signal

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Hi All,

I have a hybrid connect - which up until recently was connected - admittedly displaying one bar where it was located (for tidiness) - but could get two if I moved it closer to the window about 2 feet away.

I noticed yesterday that it is now not displaying any bars whatsoever - neither blue nor red - regardless of where I move it to.

The hybrid connect page on the HH page shows 1 bar and a ready status. I have powered it off/on, and carried out a reset - but still no bars on the HC unit.

If the signal is weak should it not at least show 1 bar - my concern being there are none shown whatsoever which is obviously causing 'trust issues'?

 

 

 

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Message 2 of 2

Re: Hybrid Connect - No Signal

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Online chat with BT - new Hybrid Connect box duly dispatched and received...all working as advertised.

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