Router upgrade to smart hub 3

[licquorice]

 

[garybs29]

Interestingly just did a dummy new customer order and....

[Bishopjoshua10]

No image? 

[WSH]

@licquorice  @Colin_London 

Of course it also depends on the receiving equipment.  I was overlooking that.   That also means that even if the SH3 is faster, you may need a better receiver to see it.  As I've said before, I'm not a big wireless user.

…and this is why I say wires are better, (and simpler).  You know where you stand with wires.  (And yes, that's a wind-up again).

@garybs29   That will be for a new customer.  I'll be surprised if existing customers get one free.

[Jahz94]

Just recently been on live chat to them and apparently to get it they are saying to upgrade to halo or eligible for a free upgrade but I highly doubt they'll let any existing customer upgrade for nothing without cost involved so it's either buy one of your own or use a third party router instead @James-B @WSH @garybs29 @Bishopjoshua10 

[Colin_London]

Just recently been on live chat to them and apparently to get it they are saying to upgrade to halo or eligible for a free upgrade

Well I hope that paying over the odds for Halo 3 for many years does actually mean I can get an upgrade. But I guess i'll need to speak to someone as I doubt an online renewal will trigger the new equipment issue.

[Bishopjoshua10]

Didn’t know they are still selling halo?

[Jahz94]

Pretty much 

[Jahz94]

Yeah they do well it shows for me anyway so not sure on that might be different for others 

[Colin_London]

Yes - there is now just Halo 3+ on sale which has complete wifi (up to 3 discs), 4G backup and Double Mobile data bundled into it. Although as you cannot get a new BT mobile contract any more that last benefit (which I use) is not of use to many.

There is also the Price Promise 'Never pay more than a new customer when you renew your contract. No exceptions'. Which I will have to test out 😉

So if you are guaranteed to get the same deal as a new customer when renewing then logically you would expect to get the same equipment as a new customer. Which is why what is said here rings true.