Returns bag

[Lukee7]

Hello

same issue as others. Switched providers in January and haven’t received a returns bag. With no option to order one via MyBT.

please can one be sent to me ASAP as I only have a few weeks to avoid the charge.

thanks

luke 

[DavidM]

Hi @Lukee7 and welcome to our community.

Thanks for posting about the returns bag. I can sort this out for you. I've sent you a private message so check your inbox and drop me over the details.

Cheers

David

[DanielS · Accepted solution]

Good morning @Lukee7,

Thanks for allowing me the time to get the free returns kit ordered and to sort the billing.

If you ever need help in the future, please, come back to me and I'll be happy to help you.

Take care and all the best for the future.

DanielS