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Message 1 of 3

Return bag needed

I was sent an email saying I could request a return bag from My Bt, but I cannot see the option in My Bt.

I do not wish to spend my time calling the help line as I have family commitments that take up most of my time.


Q: Is there a simple online method please?

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Message 2 of 3

Re: Return bag needed

You need to phone CS 03301234150 and just ask for returns bag



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Message 3 of 3

Re: Return bag needed

Hi @Maggie040781 and welcome to our community.

Sorry for any confusion arranging the returns bag. If @imjolly advice doesn't suit let me knmow and I'll be happy to help.

Cheers

David

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