Hi,
I have a couple of phones, a remote and a Minihub which we are not using anymore. BT didn´t ask for return them.
Shall I request the bags and return them anyway?
Thanks in advance
Hi @Alpuente, welcome to the forum and thanks for your post. You may be able to request a returns bag for BT TV remote and phones if they aren't rented BT phones you don't have to return them.
For the mini hub follow the process for returning a mini hub after a fault has been fixed at Learn about the 4G Mini Hub for BT Halo customers | BT Help
Be sure to get and keep a proof of postage.
Cheers
John