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Message 1 of 7

Returning old router

Sorry but I can't find the returning old equipment page!  where can I request to return this please?

Thanks 

Martin

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Message 2 of 7

Re: Returning old router

Give BT a call and they will send out a returns bag free of charge

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Message 3 of 7

Re: Returning old router

phone CS 03301234150 and request bag



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Message 4 of 7

Re: Returning old router

What number ? there are so many numbers ? Thanks
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Message 5 of 7

Re: Returning old router

As @imjolly has it above 03301234150

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Message 6 of 7

Re: Returning old router

Select Billing when you call 0330.1234.150.

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Message 7 of 7

Re: Returning old router

Do keep a Proof of Posting when you send equipment back to BT. They are hopeless at recording equipment returned and will probably ask you to pay later as you haven't returned it!

Always get proof so that you can quote the number on the receipt later.

Richard

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