cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
597 Views
Message 1 of 3

Returning router

Go to solution

Hi my grandma recently switched to virgin when i went round i discoverd not only had they done a shocking install but left her bt router all plugged in and running still ive since got her bt router at my house as she was unsure on what to do with it how would i go about returning this router to bt?

0 Ratings
Reply
2 REPLIES 2
591 Views
Message 2 of 3

Re: Returning router

Go to solution

Phone CS 03301234150 and request returns bag. Make sure you keep receipt from post office 



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
562 Views
Message 3 of 3

Re: Returning router

Go to solution

Perfect got the issue sorted thank you