Two problems . Linked?
Using BT smart hub 2. Hub wifi only.
1. Unable to access BT hub manager , via 192.168.1.254.
2. Unable to link/pair WiFi disk with hub. Tried ethernet link hub to disk. With and without powered disk. Standalone powered disk , flashes blue, no steady state.
I am considering doing a factory reset on hub.
can you access hub manager using ethernet connection
Try a factory reset.
Remember to turn off Smart Setup again afterwards.
Try a different browser or clear cookies