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Frosty75
Aspiring Contributor
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Message 1 of 12

Smart hub 2 problems Hub manager and adding wifi disk.

Two problems . Linked?

Using BT smart hub 2.  Hub wifi only.

1. Unable to access BT hub manager , via 192.168.1.254.

2. Unable to link/pair WiFi disk with hub. Tried ethernet link hub to disk. With and without powered disk. Standalone powered disk ,  flashes blue, no steady state. 

I am considering doing a factory reset on hub.  

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11 REPLIES 11
imjolly
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Message 2 of 12

Re: Smart hub 2 problems Hub manager and adding wifi disk.

can you access hub manager using ethernet connection



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Frosty75
Aspiring Contributor
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Message 3 of 12

Re: Smart hub 2 problems Hub manager and adding wifi disk.

No I have not tried connecting PC to hub via ethernet instead of wifi.
But its worth a try.

thanks CLimjolly
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Frosty75
Aspiring Contributor
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Message 4 of 12

Re: Smart hub 2 problems Hub manager and adding wifi disk.

CLimjolly I have tried your suggestion, to be able to access my smart 2 Hub manager, b y linking my PC to hub via ethernet instead of WIFI.
But sadly without success.
Any other suggestions would be appreciated.

ps I still cant pair smart hub 2 to wifi disks .
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licquorice
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Message 5 of 12

Re: Smart hub 2 problems Hub manager and adding wifi disk.

Try a factory reset.

Remember to turn off Smart Setup again afterwards.

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Keith_Beddoe
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Message 6 of 12

Re: Smart hub 2 problems Hub manager and adding wifi disk.

@Frosty75 

Just checking, it is a black wifi disc that you have?

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Les-Gibson
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Message 7 of 12

Re: Smart hub 2 problems Hub manager and adding wifi disk.

Try a different browser or clear cookies

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Frosty75
Aspiring Contributor
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Message 8 of 12

Re: Smart hub 2 problems Hub manager and adding wifi disk.

Keith Yes, the wifi disk is black.
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Frosty75
Aspiring Contributor
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Message 9 of 12

Re: Smart hub 2 problems Hub manager and adding wifi disk.

Les, tried different browser. And removed all cookies. But no change ie. still unable to access hub manager...........
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Frosty75
Aspiring Contributor
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Message 10 of 12

Re: Smart hub 2 problems Hub manager and adding wifi disk.

licquorice
TRY a factory reset.
Thats one thing, i have been trying to avoid.
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