Using BT 8600 to block a number

[WorriedParent]

Good morning,

I keep getting nuisance calls from 08000282321, including late night after I've gone to bed.

I've tried blocking that number on my BT 8600 but it doesn't seem to work.

I'm elderly & disabled so could do without this stress!

Thank you.

[Katie_J]

Hi @WorriedParent. 

Thanks for coming here. 

I'm sorry to hear you have not been able to block this number. 

When you have a moment please check your community inbox. 

Katie

[WorriedParent]

I never give out those details in case it's a scam.
If you are genuine, please answer my query on the forum as normal.
Thank you.

[Katie_J]

Hi @WorriedParent. 

I understand your concern, however, we can't ask for personal information in public on the forum.

This would be visible for everyone to see. 

The private message I have sent is strictly between myself and you. 

The Who is Who page confirms who works for BT on the community.

Should you still not feel comfortable please give us a call. 

Katie

[WorriedParent]

In that case it would appear that you can't help me.

Sorry to have bothered you.