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Message 1 of 6

WHEN WILL I RECEIVE MY FREE HOME HUB 2?

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Hello everyone, 

I have received, as mentioned already, a postcard notifying me that I will be switched over to Digital Voice within 30 days time, but just wondering when will the free home hub 2 be delivered please?? 🤔 

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Message 2 of 6

Re: WHEN WILL I RECEIVE MY FREE HOME HUB 2?

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Nobody can tell you here, you'll get an automatic email when it has been sent so I'd suggest just waiting further

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Message 3 of 6

Re: WHEN WILL I RECEIVE MY FREE HOME HUB 2?

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Thanks for that! Just a bit anxious to get it ASAP because I'm awaiting an Admission date for surgery and don't want to arrive home to no broadband or landline in place. Cheers 👍
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Message 4 of 6

Re: WHEN WILL I RECEIVE MY FREE HOME HUB 2?

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You could always pick one up from your local Facebook Marketplace. Should be plenty around £5-10 & then you'll also have a backup spare.

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Message 5 of 6

Re: WHEN WILL I RECEIVE MY FREE HOME HUB 2?

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Hi, @ljm Don't worry, the order to switch you to digital voice won't be placed until after your Smart Hub 2 is dispatched. You'll be sent a couple of reminders to connect to the Hub before the order is placed to activate digital voice and turn off the copper line. 

 

Thanks

Neil

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Message 6 of 6

Re: WHEN WILL I RECEIVE MY FREE HOME HUB 2?

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Thanx NeilO for your reassurance 👍
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