<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
What disc do I have? BT Complete Wi-Fi or BT Whole Home/Mini Whole Home Wi-Fi
Please note, the discs are only compatible with discs from the same product range. So you can't use Whole Home Wi-Fi with Mini Whole Home Wi-Fi, for example.