359 Views
Message 1 of 3

Email app

The email app on my iPhone hasn’t / won’t refresh for over a week, what’s wrong with it? Quite often comes up with message saying mail service is down

0 Ratings
Reply
2 REPLIES 2
356 Views
Message 2 of 3

Re: Email app

there has been problem with BT Mail over that last few weeks with reports in press about email being down



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
293 Views
Message 3 of 3

Re: Email app

Hi there @ijevans 

Thanks for coming back to the BT Community. 

Can you access the email app on your iPhone today? 

If you are continuing to experience errors accessing the app, are you using WiFi or mobile data?

Speak to you soon 🙂

Leanne.