<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
If your minimum speed guarantee is 32Mb , and your sync speed is around 40Mb , then there is nothing obviously ‘wrong’ , what speeds are you getting when you run the BT speed test , and are you testing with a wired device ?
