BT refusing to uncap connection (Not DLM)

[DiscoDave1]

I'm not at home ATM but as per the op my attainable rate is about 45mb, synced at exactly 35000kbit/sec currently 

[DiscoDave1]

Why does my attainable speed indicate the contrary?

[licquorice]

However, until the cause of the DLM banding is investigated and fixed, there is no point in a reset as it will just ened up being banded again.

[licquorice]

@Keith_Beddoe the op has an attainable rate of 45, not a predicted rate of 45M by the checker.

[rbz5416]

---

@-Richie-wrote:
40/10 is the SLT for Essentials, there is no 35 cap

I obviously misremembered & stand corrected.

[DiscoDave1]

@licquorice- Stats:

# xdslcmd info --show
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Last initialization procedure status: 0
Max: Upstream rate = 10436 Kbps, Downstream rate = 43160 Kbps
Bearer: 0, Upstream rate = 9999 Kbps, Downstream rate = 35000 Kbps
Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
Link Power State: L0
Mode: VDSL2 Annex B
VDSL2 Profile: Profile 17a
TPS-TC: PTM Mode(0x0)
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 8.9 5.5
Attn(dB): 21.9 0.0
Pwr(dBm): 13.1 6.7
VDSL2 framing
Bearer 0
MSGc: -6 -6
B: 73 105
M: 1 1
T: 0 0
R: 6 14
S: 0.0666 0.3367
L: 9610 2851
D: 8 8
I: 80 120
N: 80 120
Q: 8 8
V: 5 1
RxQueue: 130 18
TxQueue: 26 6
G.INP Framing: 18 18
G.INP lookback: 26 6
RRC bits: 24 24
Bearer 1
MSGc: 90 58
B: 0 0
M: 2 2
T: 2 2
R: 16 16
S: 10.6667 16.0000
L: 24 16
D: 1 1
I: 32 32
N: 32 32
Q: 0 0
V: 0 0
RxQueue: 0 0
TxQueue: 0 0
G.INP Framing: 0 0
G.INP lookback: 0 0
RRC bits: 0 0
Counters
Bearer 0
OHF: 0 0
OHFErr: 1 18
RS: 2442173688 1947481
RSCorr: 34397 23809
RSUnCorr: 0 0
Bearer 1
OHF: 7010614 746606
OHFErr: 0 0
RS: 42063315 2382446
RSCorr: 9 22
RSUnCorr: 0 0

Retransmit Counters
rtx_tx: 74340130 574
rtx_c: 1222 18651
rtx_uc: 13 52131

G.INP Counters
LEFTRS: 0 264
minEFTR: 34999 9997
errFreeBits: 60119261 83399377

Bearer 0
HEC: 0 0
OCD: 0 0
LCD: 0 0
Total Cells: 3284352020 0
Data Cells: 984579997 0
Drop Cells: 0
Bit Errors: 0 0

Bearer 1
HEC: 0 0
OCD: 0 0
LCD: 0 0
Total Cells: 0 0
Data Cells: 0 0
Drop Cells: 0
Bit Errors: 0 0

ES: 1 6
SES: 0 0
UAS: 26 26
AS: 112610

Bearer 0
INP: 54.00 45.00
INPRein: 1.00 0.00
delay: 0 0
PER: 0.00 0.00
OR: 0.01 0.01
AgR: 35418.64 10034.33

Bearer 1
INP: 2.50 4.00
INPRein: 2.50 4.00
delay: 0 0
PER: 16.06 16.06
OR: 47.81 31.87
AgR: 47.81 31.87

Bitswap: 57395/57395 7342/7361

[licquorice]

SNRM 8.9 and exactly 35M,  definitely been banded by DLM.

Have you been getting drop outs of broadband, do you have a phone? Check for noise on quiet line test 17070 unless you are on DV.

[DiscoDave1]

Love it when BT support frequently and outright lies to customers.

No noise on the line, connection stable. Can go weeks without a DC

[imjolly]

unfortunately your stats don't show anytime for system uptime or more importantly connection uptime.  you must have had connection problem with internet dropping or/and manual reset trying to improve connection for DLM to take action and put connection in banded profile