<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
@alantolman87 Hopefully so. It may take them a few days to get to you as they deal with issues in strict order of reply's recieved. It depends how busy they are ATM. Just give them a chance, I doubt you'll regret it.
