cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
516 Views
Message 1 of 3

Broadband keeps dropping

Recently our broadband has kept dropping, we have the Smart Hub 2 and have no issues with the hub or wifi connection up until a month ago.

We have had an engineer come out and addressed the situation but the problem is still not fixed, the engineer mentioned that the connection could still drop out as BT may be running tests.  The connection  is dropping pretty much constantly so I am ruling out BT carry out test on our line.

Any help will be appreciated.

Thank you

0 Ratings
Reply
2 REPLIES 2
501 Views
Message 2 of 3

Re: Broadband keeps dropping

provided you don't have digital voice can you use home phone to dial 17070 option 2  should be totally silent and best with corded phone

when connection drops does hib light change colour? to what?



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
478 Views
Message 3 of 3

Re: Broadband keeps dropping

We have digital voice, the hub changes to orange

0 Ratings
Reply