for past two days the broadband kept dropping quite often.
I was not made aware of any works in the area.
Faults develop at random. Have you reported it the customer services?
0330 1234 150
Because it was perfect till about two days ago
but faults just happen .
have you checked to see if any work in your area? have you checked neighbours who use openreach network if they have problems
have you checked your phone line for dial tone -providing you don't have digital voice
Hi @AdriannaJaskiewicz and welcome to our community.
Thanks for posting. Can you give us more detail on what the issue is? Do the hub lights change? Are you on full fibre? If so what color are the lights on the ONT? Is this a wireless or wired problem?