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imjolly
Distinguished Sage
Distinguished Sage

on ‎29-09-2025 8h30

414 Views
Message 11 of 16

Re: Broadband spropped from 49Mbps to 38Mbps over the last few months

sorry but that is not helping you need a stable connection with no resets and hopefully no drops in connection before your speed will start to improve

 



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phillymoran
Beginner

on ‎30-09-2025 17h01

379 Views
Message 12 of 16

Re: Broadband spropped from 49Mbps to 38Mbps over the last few months

 

I was restarting my hub to hopefully get a faster connection.

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phillymoran
Beginner

on ‎30-09-2025 17h02

376 Views
Message 13 of 16

Re: Broadband spropped from 49Mbps to 38Mbps over the last few months

 

Okay, i will not restart it again.

 

Thanks.

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imjolly
Distinguished Sage
Distinguished Sage

on ‎30-09-2025 17h03

374 Views
Message 14 of 16

Re: Broadband spropped from 49Mbps to 38Mbps over the last few months

As I posted already that won't help you improve your connection speed it is more important to have a stable connection with no resets



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iniltous
Distinguished Guru

‎30-09-2025 18h37 - edited ‎30-09-2025 18h38

353 Views
Message 15 of 16

Re: Broadband spropped from 49Mbps to 38Mbps over the last few months

It’s unclear why you are reluctant to test your line via your ‘My BT’ online account (or call and let BT test it ) , if the test result indicates a problem externally, Openreach are tasked with fixing it …if a problem exists outside your control, you switching off and on occasionally is pretty futile

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licquorice
Distinguished Sage
Distinguished Sage

on ‎01-10-2025 11h26

325 Views
Message 16 of 16

Re: Broadband spropped from 49Mbps to 38Mbps over the last few months

Your line has been banded by DLM (44M is one of the bands). Until DLM regards your line as stable you won't see any improvement.

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